Anyconnect download issue

[Acky44]

I must me trying to download the wrong VPN client.  I have a Windows 10 Home Edition.  From Cisco email, I am told to download Cisco Secure Client 5, but from that page, I am not sure which package to download.  All the ones I attempt tell me I need a license.  This is all in order to allow me to access a Collaboration lab in DevNet sandbox- which I cannot do without a VPN.  My sandbox is up and Active.  How do I connect to it? Or which version of Secure Client 5 do I need to download?

Thanks

[jokearns1]

Hi @Acky44 

I will reach out later today to get this sorted out. 

Joe

[Acky44]

I am currently trying to use OpenConnect for my VPN connection to a Sandbox, but need some assistance. I have the Sandbox Active and have been given the necessary connection info from CIsco Devnet, but not sure how to setup OpenConnect.  Below is what I receive from the VPN log, with some details removed.

2024-12-07 09:50:33 | 1924 | Got CONNECT response: HTTP/1.1 200 OK
2024-12-07 09:50:33 | 1924 | CSTP connected. DPD 30, Keepalive 20
2024-12-07 09:50:33 | 1924 | Established DTLS connection (using GnuTLS). Ciphersuite (DTLS1.2)-(ECDHE-RSA)-(AES-25r.....
2024-12-07 09:50:33 | 1924 | DTLS connection compression using LZS.
2024-12-07 09:50:33 | 1924 | Using generated interface name devnetsandbox-usw1-reservation.cisco.com_....
2024-12-07 09:50:34 | 1924 | 0: Using existing driver 0.14
2024-12-07 09:50:34 | 1924 | 0: Creating adapter
2024-12-07 09:50:35 | 1924 | Cannot read registry key SYSTEM\CurrentControlSet\Control\Network\{......}\Connection\Name or is not string

Anyone have ideas on what I am doing wrong?

Thanks

[Acky44]

OK, one step closer-I think.  Just using a completely different VPN software I added the Sandbox address that was emailed to me and I was suddenly presented with an option to download Cisco AnyConnect Secure mobility, which I did.  I disconnected from this VPN and input the same Devnet address with my username and given password and I am connected!

But now, I cannot seem to connect to any of the devices in the sandbox. I open a new tab and input the address of the device from the sandbox but get nothing.  Any thoughts? 

[bigevilbeard]

@Acky44 what sandbox are you using? Check the sandbox instructions to check how you access the devices etc..

[Acky44]

Trying to use Collaboration 14.0.  I am using AnyConnect 4.9.04043 and it is connected using the information from an email sent from the lab to me.   What next? 

I was able to PuTTY to the device but I want to use GUI access but the IP address does not reach.  It's like I am missing something simple, but earlier today, I was able to perform same actions with another lab- CML lab, and I was able to access all devices and the lab worked for me.

[bigevilbeard]

@Acky44 on the sandbox instructions page check the “access details” should say what IP the devices are on and the ports open. 

Hope this helps.

[Acky44]

After AnyConnect is connected with the Lab Network address, username, and password, I install the IP address for a device given in the instructions in an open tab in my browser, but it does not connect. 

Again, I used this same method to connect to the CIsco Modeling Lab sandbox and it worked fine earlier today.  Can you see if you can connect to a device- or can anyone, see if they can connect to the Collaboration 14.0 sandbox.  

[Acky44]

I was able to obtain AnyConnect and was able to access devices in a CML lab, so I know AnyConnect is working and my steps allowed to access devices in the lab, but I cannot access devices in the Collaboration 14.0.

Has anyone else been able to access this lab?  After AnyConnect is connected, accepting my username and password, I open a new tab with the IP address of a device, but it states the IP address cannot be reached.  Is this lab working or do I need to access devices differently?

[Acky44]

Is it possible that I am not using the most current version of AnyConnect? I am using, AnyConnect 4.9.04043.  Was anyone else able to connect to the Collaboration 14.0 sandbox?

[bigevilbeard]

Not 100% sure, but the version of AnyConnect should not matter. If when you are connected via the VPN there is an issue with the sandbox you mention, start a new thread with your reservation detail etc.. for the Cisco team to take a look into.

Hope this helps.

[Acky44]

Thanks, I'll do that.