Solved: Cannot access IOS-XE always-on sandbox device

jorgrive · ‎11-02-2021

Hello,

I am currently unable to access the device defined here: https://devnetsandbox.cisco.com/RM/Diagram/Index/27d9747a-db48-4565-8d44-df318fce37ad?diagramType=Topology#

CSR1000V Host: sandbox-iosxe-recomm-1.cisco.com
- SSH Port: 22
- NETCONF Port: 830
- RESTCONF Ports: 443 (HTTPS)

Ping tests fail with 100% packet loss

PING sandbox-iosxe-recomm-1.cisco.com (131.226.217.149): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
^C
--- sandbox-iosxe-recomm-1.cisco.com ping statistics ---
5 packets transmitted, 0 packets received, 100.0% packet loss

Postman requests fails with 500 Gateway error

https://sandbox-iosxe-recomm-1.cisco.com/.well-known/host-meta

<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.13.12</center>
</body>
</html>

Is there something I am missing in order to access this device ??

bigevilbeard · ‎11-03-2021

Hey @jorgrive always-on sandbox do not respond to ICMP for security postsure. It look like this sandbox is down currently, i have let the ENG know. In the mean time you can access this version here https://devnetsandbox.cisco.com/RM/Diagram/Index/27d9747a-db48-4565-8d44-df318fce37ad?diagramType=Topology

Hope this helps.

Please mark this as helpful or solution accepted to help others
Connect with me https://bigevilbeard.github.io

View solution in original post

bigevilbeard · ‎11-03-2021

Hey @jorgrive always-on sandbox do not respond to ICMP for security postsure. It look like this sandbox is down currently, i have let the ENG know. In the mean time you can access this version here https://devnetsandbox.cisco.com/RM/Diagram/Index/27d9747a-db48-4565-8d44-df318fce37ad?diagramType=Topology

Hope this helps.

Please mark this as helpful or solution accepted to help others
Connect with me https://bigevilbeard.github.io