07-26-2014 02:07 PM - edited 06-04-2019 02:15 AM
I created an account for the DevNet Sandbox. When I go to https://devnetsandbox.cisco.com, it says "Please enter your credentials." If I put in the correct username and password, it just takes me back to the same login screen that says "Please enter your credentials." But here's the funny thing: If I enter the wrong password, then it says "The username or password is incorrect," which it does not say whenever I enter the correct username and password. So it knows that I entered the right username and password, but still wont' get past the login screen. How do I get past the login screen?
Solved! Go to Solution.
07-30-2014 02:13 PM
Thanks for getting back to me. Okay, I'm able to reply now on the forum. It's working now (logging in from the same place). I think perhaps it was down on the weekend, or I didn't give it enough time for my account to be active.
07-30-2014 12:34 PM
HI -
Can you try accessing the Sandbox via the DevNet portal rather than navigating directly to it? https://developer.cisco.com/site/devnet/sandbox/
Let us know if this works, if not, please email me your userid and I will have it looked into right away.
Cherie
07-30-2014 02:11 PM
Hi Cherie,
Thanks so much for getting back to me. It seems to be working now. Perhaps there was just a glitch when I tried it after hours on the weekend right after signing up, but now when I go to the same place, I'm able to get past the login.
(By the way, when I try to respond directly on the forum website, now it says "You do not have permission to post in this forum," so I'm just replying from email.)
Thanks!
-Jonathan
07-30-2014 02:13 PM
Thanks for getting back to me. Okay, I'm able to reply now on the forum. It's working now (logging in from the same place). I think perhaps it was down on the weekend, or I didn't give it enough time for my account to be active.
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