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CML Sandbox Error

T.Golbach
Level 1
Level 1

The Catalog Page is accessible now but the Sandbox Setup reports a fatal error:

Error: Fatal Error Has Occurred
Description: A fatal error has occurred. Environment Driver cannot continue.
Parameters --

Can you fix it please?

 

Kind regards, Thomas

8 Replies 8

Alexander Stevenson
Cisco Employee
Cisco Employee

Hello @T.Golbach,

 

This rarely happens but can be frustrating when it does. Have you tried ending the reservation and starting a new one? This often solves many issues.

alexstev_2-1667831653199.png

It may take a few minutes for the original reservation to Tear Down. You can check the status of all your recent reservations here —> https://devnetsandbox.cisco.com/RM/Reservation/List

 

If the setup error happens again, please reply with the CML sandbox you are reserving

alexstev_1-1667831604310.png

 

Same Error again ...

Alexander Stevenson
Cisco Employee
Cisco Employee

@T.Golbach,

Hmmm, I see.

Can you please tell us which CML sandbox is it: CML or CML Enterprise?

It occurs in both boxes

Alexander Stevenson
Cisco Employee
Cisco Employee

I'm seeing the same thing for both the CML and CML Enterprise sandboxes, so I've reported it to the sandbox team. Thank you for informing us.

Alexander Stevenson
Cisco Employee
Cisco Employee

I'll keep you informed of the progress on the sandbox repair.

Alexander Stevenson
Cisco Employee
Cisco Employee

Hello @T.Golbach,

Both the CML and CML Enterprise sandboxes are now performing as expected. I've reserved them myself to confirm.

Hi @Alexander Stevenson ,

seems to work fine again! Thank you for the support!