Connectivity Issues and VPN

[ovaga24]

My vpn to the sandbox is not working. When I entered the credentials sent to my email, it will prompt login fail

[IP_Cartel]

we need more info.  How is the VPN setup, what is being used as the terminating VPN..... etc

[Alexander Stevenson]

Hello @ovaga24,

I would end the reservation and then start a new one, restarting your computer in the meantime.

If that doesn't work, you could open a Sandbox Support Request by clicking on the green 'Report a Sandbox Issue' button on this page: https://community.cisco.com/t5/devnet-sandbox/bd-p/4426j-disc-dev-devnet-sandbox

The more info you can share, the better, such as Sandbox name, URL, Operating System, screenshots, etc.