CUCM login issue

[GitikaGupta]

Hi, I want to report an issue that I am unable to login to CUCM using the credentials sent in the email. I have connected to VPN but getting the error of invalid username/passoword while logging into the CUCM. Please suggest for the solution.

Thank you.

[bigevilbeard]

This is for sandbox, https://devnetsandbox.cisco.com/DevNet/catalog/collab-14-sandbox_collaboration-14-0 are you using details from the right side pane under 'instructions' and connecting on the right port?

Access Details

server	address	user	password	Hostname	Domain	Access
CUCM Publisher	10.10.20.1	administrator	ciscopsdt	hq-cucm-pub	abc.inc	HTTPS
CUCM Subscriber	10.10.20.2	administrator	ciscopsdt	hq-cucm-sub1	abc.inc	HTTPS
IM&P	10.10.20.17	administrator	ciscopsdt	hq-cups	abc.inc	HTTPS
Unity Connection	10.10.20.18	administrator	ciscopsdt	hq-cuc	abc.inc	HTTPS
Windows AD	10.10.20.100	developer	C1sco12345	directory	abc.inc	RDC