Error login API : HTTP 503

[a.bermudez]

Hi Support Team,

I had activated a digital platform  sandbox with my user. The activation has worked well and I have received my credentials by email.

I am able to open a VPN connection to my sandbox.

But when I try to call the login uri api address, I always receive a HTTP 503 error Service Unavailable. Obviously, I had added all post parameters needed by the API.

How can I solve this issue ?

Thanks a lot,

Regards,

[crnewman]

Hi Alban,

I tried things out and everything seems to be working for me.  I find the python script located in the instructions very useful to test.    All you need to do is change out the username, password, Client_ID, and Client_Secret in the python code to match those provided in your email reservation.  Could you try the python script and share your results?

[a.bermudez · Accepted solution]

Hi Craig,

Thank you for your response.

In fact I have find the issue. In this lab, the tutorial says to try to connecting to this address :

http://10.10.20.6/apigw/devnetlabtokenapi/login

Well, in the sandbox tutorial, I have find the solution, I have to use this address :

http://10.10.20.6/cdp/v1/login

So, I have solved my issue.

Thank you,

[crnewman]

Hi Alban,

Can you let us know where you found this URL so that we can resolve the issue?

http://10.10.20.6/apigw/devnetlabtokenapi/login

Regards,

Craig

[a.bermudez]

Hi,

I have find this URI in the first lab of this page :

https://learninglabs.cisco.com/modules/cdp

Thanks,