I can't use cisco anyconnect connect

[Lucis]

cisco anyconnect client version 4.9.04043

i installed Core & VPN and Start Before Login

• Enter My lab's private VPN connection information:
• Lab Network Address: XXX
• Username: XX
• Password: XXXX
• login failed.

USE ANYCONNECT FOR ANDRIOD   

same question login failed

[MHM Cisco World]

SBL only work for Windows not for other OS 
remove the SBL and check 
MHM

[Lucis]

The SBL issue has been removed and still login failed.