Not able to ping the IP addresses after authenticating

[Kara Siyah]

Hello,

After I'm connected to the sandbox environment via AnyConnect VPN client i cannot ping the IP adresses giving. It gives the following error msg:

Request timed out .

[zowu]

Hi,

Could you please provide your reservation id so we can check the sandbox?

Thanks,

Bob

[Kara Siyah]

Hello ,

Sandbox ID : 110101e0-fabb-464c-a9c0-c25d2212afa5

I hope that’s the information you nasked for if not please let me know.

Thanks,

Barragoub Soukaina

[zowu]

Hi,

There is no response from the VIRL server. Shall we reboot the server now? or you can end up current reservation and reserve a new one.

[Kara Siyah]

Hello ,

If i end up this reservation do i have to repeat the lab from the begining ?

Thanks

Barragoub soukaina

Provenance : Courrier<https://go.microsoft.com/fwlink/?LinkId=550986> pour Windows 10

[josiahuks]

This same problem happens with me. After launching the environment for the cat9300, I successfully connect to the VPN url using openconnect on my ubuntu machine, and I can see all the routes added in my route table for the VPN, yet I cannot connect to the cat9300 machine. I tried ending the environment and starting another but it is the same thing. Also, tried to download AnyConnect on Cisco's website and kept getting redirected to correct my address on my profile. It is really frustrating

[bigevilbeard]

@josiahuks this sound like a different issue to what this thread was for, would start a new thread here https://community.cisco.com/t5/devnet-sandbox/bd-p/4426j-disc-dev-devnet-sandbox and provide the sandbox id so the team can look at this.