Repetitions in username and password requests. VPN log in error

[wisdomiopi]

Tried logging in to VPN but could not even though I am using the correct login details sent to me via my email. Repetitiously requesting for username and password. I cannot go further. 

I have installed Open connect and that of Cisco AnyConnect.

Please, what do I do to get out of this issue?

Wisdom

[zowu]

Please check if your reservation is still in "Active" state. As you know, sandbox will revoke VPN cred once the reservation complete.

[stevebolton8068]

my session still shows active - should be active for another 3hrs 20 min   approx  1:00am Sat  10/12

I entered the information from the email into Cisco AnyConnect

Any connect looked like it connected - but then immediately went back to showing  "Connect"

The same URL is still present

When I clicked the button to Connect again - the username was already populated with the username from the email

I entered the password again.  The same thing happened again

I have gone through this several times - same thing happens every time.

my login information is:

• Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20208
• Username: scbol85gma

Thank you

Steve