Sandbox Currently Down. We are investigating.

[jokearns1]

Hi @All 
Sandbox is currently experiencing issues spinning up new reservations. We are are looking at it and will keep this thread informed. 
Apologies for the inconvenience.

Support

[Stefan Mihajlov]

@jokearns1 

Hi @,

I would like to note that we from Serbia cannot open sanbox at all, it will be a white page when we want, for example, a demo for DNA, Catalyst Center and the like.

Tested with multiple providers, from multiple locations

[jokearns1]

Hi Stefan, 

Not aware of any connectivity issues in that regard. Can you get to https://developer.cisco.com? Can you open the sandbox portal at all?

Joe

[etoromol]

Thank you @jokearns1. I have been trying to spin the SD-WAN sandbox and while the process begin as usual, 4 minutes before it completes, it shows an error message that it was not able to complete the process. Sometimes the deployment process stay more than the regular 10-15 minutes and never ends. Is there any ETA for the fix?

Thank you for your support.

[jokearns1]

Hi @etoromol 
We have isolated the issue and currently working on fix. I cannot give an ETA right now but I would say it will be late this afternoon GMT. 

Joe 

[jokearns1 · Accepted solution]

@All 

We are back open again!!
Apologies for the inconvenience. 

Thanks for your patients, 

Support 

[etoromol]

Hi @jokearns1 I confirmed the issue has been resolved. I fired up my SD-WAN sandbox without issues. Thank you a lot for your help.

P.S. Just for curiosity if you can share more details about what was the issue and the fix, I would love to go through the details. Thank you again.