SD-WAN 20.10 Always On - login failed

[HawarKoyi]

I'm getting an authentication failure when trying to login to https://sandbox-sdwan-2.cisco.com.

jokearns1 – I've noticed that many users are reporting similar login issues with the SD-WAN sandbox. Wouldn't it make sense for Cisco to implement a mechanism like Catalyst Center, where you can enter the wrong password multiple times without the account getting locked?

It's not a great experience when users from around the world have to come here just to request a reset. Cisco should step in and improve the authentication flow for these sandboxes – especially since they're meant for testing and learning.

[EricThiel]

I just came to report the same. It was working ok yesterday. 

[bigevilbeard · Accepted solution]

@HawarKoyi the devnet team is moving the always on sandbox to a one time username and password, this has been implemented on a few of the sandboxes already, the team advise in another thread that this and other UI based sandboxes would be taking place soon. This will hopefully solve the issue.

Hope this helps.

[HawarKoyi]

bigevilbeard, Great to hear it’s being rolled out! Looking forward to seeing it in place soon. Thanks for the update!

[HawarKoyi]

Any new @bigevilbeard?  Now I get "502 Bad Gateway".

[bigevilbeard]

Must be down/offline today suggest to message the sandbox team on this.

[ecorban]

Apologies but we had an failure in the sd-wan service today and it is being repaired. It will be back online if testing is successful  in the next 60 mins.

[HawarKoyi]

Thx @ecorban is back now. 

[HawarKoyi]

Login failed again.

Is back now

[Torbjørn]

This particular sandbox has been having these issues for quite some time. I hope the sandbox team is able to prioritise fixing this issue. Until then I think you'll just have to wait until the auth issues clears by themselves @HawarKoyi 

[HawarKoyi]

Completely website sandbox-sdwan-2.cisco.com down/unavailable.