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Beginner

VPN credentials not recieved

I am not receiving my VPN credentials via email for Sandbox.  My email address is correct, although it was recently updated.

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Cisco Employee

You can find the VPN credentials and other lab details by clicking the "OUTPUT" in the reservation details within the sandbox portal - https://devnetsandbox.cisco.com/RM/Reservation/List (click your reservation).  

 

vpn-output.jpg

 

As for the emails not coming through... the email system is working (I received one myself a few minutes ago), so checking that your updated email is correct in the system and checking spam filters are the first steps I'd suggest.  

 

Thanks Hank! 

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