How to erase Cisco StackWise Virtual with Catalyst 9500

[Ciro G Mele]

HI team,

Can you help me with this issue? I have two sw 9500 24-port in stackwise. 
How can I reset them to factory settings by erasing the stackwise without losing the iOS of each one?
Will they go to different, separate locations, without being in stackwise.

Thanks a lot.
Best regards.
Ciro G. Mele.

[Jens Albrecht]

No! The command 'factory-reset ALL' deletes everything including the IOS itself.

As already explained the command 'factory-reset config' is only available AFTER you disabled stackwise virtual.

Simply follow the step-by-step guide of my previous post and it does not matter whether or not you disconnect the cables as the first step is to delete the SVL and DAD links.

[Ciro G Mele]

Hi, @Jens Albrecht 

Thanks a lot for your help.

Best regards.

Ciro Gustavo Mele.

[Leo Laohoo]

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@Ciro G Mele wrote:
So with this command "factory-reset all". you keep the iOS on the cat9500 and only delete the loaded configuration

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"factory-reset all" will format EVERYTHING, including the config, firmware binary file(s) and package files.  EVERYTHING.  

[Ciro G Mele]

Hi, 

Sorry, I meant to write the command factory-reset config...so that it keeps the ios and does not delete it.

Thanks.

[Leo Laohoo]

Every IOS-XE switch has two config files:  nvram_config & nvram_config_bkup.  The command "factory-reset config" will reset the two files to "zero" but will never delete them (because they get re-created every time).  The command "factory-reset config" will delete the VLAN database file(s).

Please read this:  https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/16-12/configuration_guide/sys_mgmt/b_1612_sys_mgmt_9300_cg/simplified_factory_reset.pdf

[Ciro G Mele]

Hi @Leo Laohoo ,

Thanks a lot for your help.

Best regards.

Ciro G. Mele