unable to Launch device manager ... on ASA 5506-x

[Vagner]

Hello,

I'm having trouble opening ASDM.

After entering the password, the message "Unable to Launch device manager from 1.1.1.1" appears

The certificates are expired, how can I renew them to have normal access via ASDM again?

CN=ASA Temporary Self Signed Certificate

[balaji.bandi]

what version ASA ? and ASDM ? - is this worked before ?

what Operating system and JRE on the client side which you trying to connect ASA ?

show run also help full see what config you in place ?

follow below guide for Certs:

https://www.cisco.com/c/en/us/support/docs/security-vpn/public-key-infrastructure-pki/200339-Configure-ASA-SSL-Digital-Certificate-I.html

[Vagner]

---- -------------------------------------------- ------------------ -----------
1 ASA 5506-X with FirePOWER services, 8GE, AC, ASA5506
---- --------------------------------- ------------ ------------ ---------------
ASA 9.8(4)
Firepower 6.2.3.16-59

ASDM 7161 - Launcher 1.9

JRE 1.8 - 371

====================================================================

The certificate is still valid, however the message is as below:

The Certificate Authority that issued this certificate is not trusted.

The application is being downloaded from a different site than specified in the Security Certificate.
- Downloading "10.0.0.254"
- Waiting for "ASA Temporary Self Signed Certificate"

===========================================================================

[Vagner · Accepted solution]

Hello, the problem is that it does not work in Windows 11, only up to Windows 10