getting error connection refused

[Ajith.Kumar@jmfl.com]

Dear Team,

We are getting below error while log shipping. Please check

The Critical message is:

Log Error: Subscription Anti_spam_Logs_SIEM_PWC: Failed to connect to 180.179.108.217 (180.179.108.217): [Errno 61] Connection refused

Last message occurred 180 times between Tue May 19 06:58:59 2026 and Tue May 19 07:54:30 2026.

Version: 16.0.4-016

Serial Number: 42290AB9535D1EE003B2-BAE7EAD2ABE5

Timestamp: 19 May 2026 07:55:57 +0530

Regards

[Gagandeep Singh]

You can try few troubleshooting steps

• Server Status: Verify that the destination server at the IP address 180.179.108.217 is powered on and the receiving service is active.

• Firewall/IPS: Check if a firewall or Intrusion Prevention System (IPS) is blocking the traffic between the appliance and the syslog server.

• Server Load: The destination server may be too busy to handle new connections, leading it to refuse them

• Connectivity Test: Use the telnet command via the CLI to test if the specific destination port is open and reachable

Hope this helps and rate the solution!!!!