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adam.peterson
Beginner

Mail Flow Central Reporting Issue

Hi All.

I have a question/issue with the Mail Flow Central reporting.  First off, there was an issue with mail flow successfully importing files since Jan 27th.  This was brought to our attention by a user that receives scheduled monthly reports from Mail Flow Central.  We resolved the issue yesterday (2/3), and files have been importing successfully since then.

The issue now is with the scheduled monthly reports.  They are only sending the report with the date range of 2/1-present.  Is there a way to be able to run the report from Jan 1st to Feb 1st?  When attempting to edit the current report, or creating a new one to test, the scheduling options only consist of Daily, Weekly, Monthly, when to run the report, and archive prior version count.  There is no option that I can see in order to run the monthly report for January.

Any assistance is greatly appreciated.

Adam

1 ACCEPTED SOLUTION

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viahmed
Cisco Employee

Greetings Adam,

MFC unfortunately doesn't have the option to run reports based on custom time range such as 'previous calendar day/month/week etc.But it does archive any previous reports. You need to go to the scheduled report page under GUI, click on 'view' tab for specific report such as monthly report and click on 'runnow' tab to re-send it.

If the reports are not archived for some reason, unfortunately it can't be re-generated

Hope answered your question.

Cheers,

Customer Support Engineer IronPort

View solution in original post

2 REPLIES 2
viahmed
Cisco Employee

Greetings Adam,

MFC unfortunately doesn't have the option to run reports based on custom time range such as 'previous calendar day/month/week etc.But it does archive any previous reports. You need to go to the scheduled report page under GUI, click on 'view' tab for specific report such as monthly report and click on 'runnow' tab to re-send it.

If the reports are not archived for some reason, unfortunately it can't be re-generated

Hope answered your question.

Cheers,

Customer Support Engineer IronPort

View solution in original post

Viahmed,

Thank you for the response.