message tracking and disk usage

[Martin Kyrc]

hello,

I cannot find answer in documentation...

what happens if disk quota for message tracking is full?

a) message tracking is stopped

b) oldest messages will be overwritten

which possibility is correct?

how much is slowdown performance if message tracking is enabled? is it tha same slowdown on different boxes (1xx, 3xx, 6xx)?

--

martin

[Christopher Smith · Accepted solution]

Greetings Martin,

As with any additional service that is enabled , additional resources are required. Typically most customers run message tracking and the impact is small enough that it goes unnoticed. The tracking database should never become 100% full. The system is configured in a way that that oldest messages are deleted first prior to the system ever reaching 100%

Christopher C Smith

CSE

Cisco IronPort Customer Support

[Martin Kyrc]

thanks christopher

[jennifer.bertrand]

Hello Christopher,

Last year, you said the system is configured to never become 100% full, the system delete the oldest messages first prior... but what can we do if the tracking database is absolutely full?

I have two Ironman M1060 in version 7.7.0-206.

One of them is full:

Centralized Message Tracking

Processing Queue: 101.0%    

So the message tracking doesn't work anymore:

Message Tracking

Could not establish connection to Message Tracking service.

To change the size of quota doesn't change anything.

Do you know any way to drop a part of logs, the oldest ones?

Because, in accord of our law, we must save six months of logs at least.

Thanks you very much for your help.

Jennifer