Security Management Virtual Appliance does not work

[SDA express Courier Spa Area Sicurezza e Integrazione Sistemi]

Hi to all,
I installed for testing the SMA "Cisco Content Security Management Virtual Appliance M000V" at this address:

https://software.cisco.com/download/release.html?mdfid=286283259&catid=268438162&softwareid=286283388&release=9.6.0&relind=AVAILABLE&rellifecycle=GD&reltype=latest

to collect the log of my cisco ESA.

Does not work.

In Centralized Services -> Centralized Message Tracking
I have the message "The feature key for this feature has expired or is unavailable".

In:
System Administration -> Feature Keys

I have:
No Keys Feature Present
Pending Activation
No feature key activations are pending.

On check, I have:
"Success - No new feature keys are available."

What should I do to start tool works?
Thank you.

[Robert Sherwin]

You will need to get a license onto the appliance in order to use the VM.

You can apply for a temp/trial license from the License Portal:

https://tools.cisco.com/SWIFT/LicensingUI/Quickstart

You will need to step through Demo and Evaluation > Cisco Virtual Appliance Demo License...

Be sure to review:

http://www.cisco.com/c/en/us/support/docs/security/email-security-virtual-appliance/118301-technote-esa-00.html

You can also migrate an existing license if you already have a hardware SMA:

http://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118766-technote-esa-00.html

-Robert

[SDA express Courier Spa Area Sicurezza e Integrazione Sistemi]

Hi Robert,

thanks for reply.

In License Portal -> Get Other Licenses -> Demo and Evaluation 

In new windows I select

Security Products -> Cisco Virtual Appliace Demo License -> Cisco Content Security Management Appliance (SMA) Virtual Appliace 45 Days Demo License.

Select "Next" button and appear "Access page to this page is restricted. Thank You"

Can you help me?

Thank you very much
Greetings

[Robert Sherwin]

Most likely you'll have to contact GLO or Entitlement - if you are not able to properly request the virtual license.

Please contact our Global Licensing Operations team:
https://tools.cisco.com/SWIFT/LicensingUI/Home
Licensing FAQ

Phone: 1-800-553-2447, opt 3 (You may request to have a case opened for GLO/Licensing.)

Their email directly is: licensing@cisco.com

[SDA express Courier Spa Area Sicurezza e Integrazione Sistemi]

Thank you Robert