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Virus Types

vitaly.isaev
Community Member

Hello.

What is the difference between info about viruses in "Virus Types" report and info about viruses ("Virus Detected") in "Overview" report?

In Overview page IronPort shows what 1 message detected with virus, but Virus Types page shows 2 virus types in 18 messages (same time range). What is wrong?

1 Reply 1

Rick Williams
Level 2
Level 2

In the Overview "Virus Detected" includes items listed on your "Incoming/Outgoing Mail Policies > Anti-Virus". The "Virus Types" are actual Viruses found within a mail.

Hence, Virus Detected on the Overview will also include Encrypted and Unscannable mails making to total larger.

Remember the Overview page has 2 seperate totals one for Inbound and one for Outbound. Virus Types contains a Total column.

Hope this helps.