Hello,
What logs are you referring to? Can you elaborate?
If the ESA is unable to connect over to the SMA then items will start to queue up on the ESA until it's able to successfully connect back over.
1) Quarantine(s) - Items will stay and will continue to queue up in the delivery queue on the ESA. These items are held indefinitely until the connection is re-established.
2) Tracking - ESA will hold roughly up to 3 hours of tracking information by default.
3) Reporting - ESA will hold roughly up to 24 hours of reporting information by default.
The tracking and reporting times are rough estimates based on the default settings, but can also be modified if need be.
Thanks!
-Dennis M.