Hi
I am trying to create an customer adoption plan for AMP4E for CX, the question I have here is:
1-How do I take customers on a feature adoption journey, how should they proceed strategically in terms of utilizing what AMP has to offer?
2- What should be the different stages of feature usage - for example first should be creating exclusion, second should be enabling simple custom detection and then CTA and so on, something like this?
I have tried sales connect but couldn't find anything relevant, can someone help with this or point me in the right direction, please?
Thanks,
Saif
