Anyone experiencing blue screens with Cisco Secure Endpoint 8.4.4?

[chickenriceandbeans]

Hi everyone,

We recently encountered a blue screen (BSOD) on one of our Windows Server 2016 systems running Cisco Secure Endpoint connector version 8.4.4.30419. At this point, we're not 100% sure if Cisco is the root cause, but the timing aligns with the recent update.

Just wanted to check —
Has anyone else experienced similar crashes or system instability with this version?

If so:

• Which OS and build are you running?

• Did disabling any engines (SPERO, ETHOS, MAP, etc.) help?

Any feedback or recommendations would be much appreciated!

Thanks in advance.

[Ken Stieers]

Check the alarm bell/notification icon in the upper right of your console. There should be a bulletin about a new build. They released a fix, 8.4.4.30467 and deprecated the old one.

https://console.amp.cisco.com/help/en/Content/Secure_Endpoint_User_Guide/Release_Notes/Release_Notes.html