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Cisco AMP 5.1.7 service

mrjemyers
Level 1
Level 1

I have errors in windows event viewer system logs " event 7011   A timeout (30000 Milliseconds) was reached while waiting for a transaction response from the CiscoAMP_5.1.7 service"

Continuously this shows up in system log    Any idea

1 Accepted Solution

Accepted Solutions

Jason Gervia
Cisco Employee
Cisco Employee

Looks like the AMP process was timing out in windows.  Maybe high CPU or something going wrong on the machine.  I'd probably reboot the machine and see if it resolves the issue. 

Otherwise, open a case with TAC to get a professional triage of the issue

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1 Reply 1

Jason Gervia
Cisco Employee
Cisco Employee

Looks like the AMP process was timing out in windows.  Maybe high CPU or something going wrong on the machine.  I'd probably reboot the machine and see if it resolves the issue. 

Otherwise, open a case with TAC to get a professional triage of the issue