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4436
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6
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Replies

Meraki MDM dashboard not saving changes

EdieDudley14020
Level 2
Level 2

We are having issues with the Meraki MDM dashboard. When we hit save after making changes such as adding tags or an owner it just sits. It does give an error, doesn't say the changes are saved, it never reacts. We are also have an issue with a phone that was synced into ADE showing on the device list. You can click on the device in ADE but cannot find it if you are in devices.

1 Accepted Solution

Accepted Solutions

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

@EdieDudley14020 I had staff reporting the same problem yesterday, as a work around we used the ADE page to adjust the device name, tags and owner.

I suspect the UI team are working on updating this page and have broken something.

image.png

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

View solution in original post

2 Replies 2

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

@EdieDudley14020 I had staff reporting the same problem yesterday, as a work around we used the ADE page to adjust the device name, tags and owner.

I suspect the UI team are working on updating this page and have broken something.

image.png

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

EdieDudley14020
Level 2
Level 2

Seems to be working better today

Thank you for letting me know it wasn't just us.