mfc140u.dll and msvcp100.dll

[kostasthedelegate]

Hello, 

When I try to open Computer management (Manage)

 

I get the following error

but "Computer Management" starts. 

In addition, when tried to execute “ipsupporttool.exe” located in C:\Program Files\Cisco\AMP\6.3.1(Current version of AMP running on the system), I get the following

I would like to ask if there is a way to overcome these messages.

Thanks and regards, 

Konstantinos

[Troja007]

Hello @kostasthedelegate,

which Windows Version you have installed on this system?

Greetings,

Thorsten

[kostasthedelegate]

Mostly windows 7 and windows server 2008

[Troja007]

How many systems are showing this error? Both DLLs, i expect, are related to the Windows OS??

Can you take a look if you are able to locate the files in the AMP connector directory?

[kostasthedelegate]

The msvcp100.dll was on one computer.
The other one mfc140u.dll is on a few computers.

The file does not exist in the AMP connector directory

Regards,
Konstantinos

[Troja007]

Hello,

looks like we need TAC here.... being honest, no idea why this file is missing... :-/

Cheers

[kostasthedelegate]

To be honest just yesterday I realized that we had uninstalled the previous antivirus.
So maybe it was the cause.
We installed a c++ redistributable and it is ok.

Thanks for the help

[Troja007]

Hello @kostasthedelegate,

thanks for the update.... 

Greetings,

Thorsten