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Remote Uninstall of Amp

rlongfield
Level 1
Level 1

I am looking for a way to uninstall Amp from a remote computer. Unfortunately I am unable to use powershell so I tried to use psexec to uninstall Amp from a target machine on the network.

 

If I connect to the target machine and run the following command from the command line Amp is uninstalled

 

"\\server12\software\Cisco AMP for Endpoints\amp_Protect.exe" /R /S /remove 1 /uninstallpassword "SecretPassWord"

 

However if I wrap that same command inside a psexec command (below) I get an error code 1323 which is a wrong password error. It seems that the /uninstallpassword is not being passed through.
I have tried enclosing the password in double, and single quotes as well as with no quotes. I have tried using the -u psexec switch and using an admin account with no change. Every time I get the 1323 error.

psexec \\remote-machine -s -h "\\server12\software\Cisco AMP for Endpoints\amp_Protect.exe" /R /S /remove 1 /uninstallpassword "SecretPassWord"

I would really appreciate any help with this.

 

1 Reply 1

ppreenja
Cisco Employee
Cisco Employee

Hi,

 

We have an enhancement feature request for the same as below:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq81718

 

You can add yourself to the notification on the same so as to get to know whenever there is a fix. However, there is no ETA for the same.

 

Cheers,

Pratham