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Reset iOS Mail app

Jason__B
Community Member

I've worked with EMM for a bit but move to a knew company. The EMM profile now configures the iOS mail app and a bunch of other settings. I've done a bit of searching, but is there an easier way to reset the iOS mail app instead of factory resetting the device? You obviously can't delete a managed email profile, but how do you preform some standard troubleshooting for the mail app without having to factory reset?

Thank You,

Jason

1 Accepted Solution

Accepted Solutions

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

@Jason__B As far as I am aware and can see (have just had a quick look at a managed device) its not possible just to reset the mail app. A factory reset looks like your only option.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

View solution in original post

2 Replies 2

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

@Jason__B As far as I am aware and can see (have just had a quick look at a managed device) its not possible just to reset the mail app. A factory reset looks like your only option.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

Thanks! I was hoping there was an easier way.