System Manager Status

[Peter Waugh]

Hello,

I have stated enrolling devices in the System Manager using DEP through a managed appleID, however today the 2 test devices are showing on the dashboard, and the other devices are not showing macOS/Windows (i have made sure the right hand side is showing General, not DEP) is anyone having dashboard issues ? Also Apple Config cannot deploy error message -

Provisional Enrollment failed.

Unable to communicate with the local cloud configuration service. [MCCloudConfigErrorDomain – 0x80EF (33007)]

[benspringael]

Hi,

Have you checked this topic?

https://community.meraki.com/t5/Endpoint-Management-Systems/Guide-Request-Adding-iOS11-device-to-Apple-DEP-via-Apple/td-p/1918

And here is the documentation page:

https://documentation.meraki.com/SM/Device_Enrollment/Enrolling_and_Supervising_iOS_Devices_using_Apple_Configurator_2.5_or_Later

Otherwise i would suggest opening a ticket with Meraki support. They can see alot more whats going on than we can.

Cheers,

Ben

[BlakeRichardson · Accepted solution]

@Peter Waugh what version of iOS are the iPAds running, they need to be version 11 to enrol in DEP via configurator.

If you go to m.meraki.com and enter in your 10 digit code do thre devices then show in your dashboard?