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Whitelist AppData Folder

employee#555
Level 1
Level 1

Anyone have a suggestion to whitelist this folder in the AppData? When I try a wildcard or variable for the username it doesn't like it in the exclusions list. The user is clicking on KnowBe4's Phishing Alert Button and getting stuck. I have whitelisted the program and added the SHA-256 to the whitelist, but it keeps changing. 

 

  • Event Type: Threat Detected
  • Computer: <computer>
  • Hostname: <computer>
  • IP: <IP>
  • User: <user>
  • Detection: JS.Heur.Phishing.3.D080FC1C.Gen
  • File: phish_alert_iocp_v1.4.85 (002).eml
  • File path: \\?\C:\Users\<username>\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\K8URJSD0\phish_alert_iocp_v1.4.85 (002).eml
  • Detection SHA-256: fb6c2ef8f1b690ea56f89e1955ce181758ead64c1a44fbc0f7bc855ebecb2110
  • By Application: OUTLOOK.EXE
  • Application SHA-256: ffb6bdb1e75aa19be87686091876194b2d39501e3bf4787c0da4f1f0842903b7
  • Severity: Medium
  • Timestamp: 2022-02-17 16:09:25 +0000 UTC
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