Windows Search Problem on computers Win11 and Cisco Secure Client

[robespierre]

We are experiencing unusual issues with computers running Windows 11 that have Cisco Secure Client 5.1.6.1307 and Secure Endpoint 8.4.5.30483 installed. The problem is that Windows Search suddenly stops working and just keeps spinning without returning any results. Any help or advice on how to resolve this issue would be greatly appreciated. See video (attach)

[robespierre]

When we uninstall the Cisco Secure Client from the computer, Windows Search starts working again. The issue is definitely caused by the Cisco Secure Client.

[Roman Valenta]

Please open TAC case if you experiencing this unusual behavior to investigate this more.

Just for you information I run 8.4.5 on both my personal and work laptop both Windows 11 where my work laptop is on Cisco Secure Client 5.1.7.1336 and Secure Endpoint 8.4.5.30483 and my personal laptop is on Cisco Secure Client 5.1.6.1307 and Secure Endpoint 8.4.5.30483 and I don't experience this issue so there is possibility that something else besides SE play a role in this behavior.

[robespierre]

We have now determined that the issue lies with the Windows 11 Enterprise version. If Windows 11 Pro is installed on the computer, everything works fine and there are no problems. We will equip all computers with Windows 11 Pro instead of Windows 11 Enterprise LTSC.

[UWIITSupport]

Having the same problem. We image our system out of the box to Windows 11 Education build 26100.4652, Windows Feature Experience Pack 1000.26100.128.0. From a clean image, I have been able to replicate the issue 3 times, each immediately after installing AMP. I have also tried older version up to the latest. I did remove the Orbital component, and this appeared to resolve the problem, however it is on a solution since it is required in our environment. 

[keitha]

We set an exception for searchhost.exe in exploit prevention that seems to help.