3D7120 sensor GUI could not login

[pt_wang]

My customer Sourcefire 3D7120 sensor GUI admin could not login ( message : unable to authorize access) ,but ssh admin login OK. 

Any suggestions?

[Aastha Bhardwaj]

Hi,

Try logging in with admin username and password and see if that works.Otherwise you can reset the password.

Check link : http://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118631-technote-firesight-00.html

You also might need yo check the logs on command line and see whats the exact problem. YOu can view that under : /var/log/messages

Regards,

Aastha Bhardwaj

Rate if that helps!!!