Subject | Author | Views | Posted | |
---|---|---|---|---|
Versions: CVP 12.5 Standalone VVB 12.5 Description: In CVP application we have an VXML insert e...
| 523 | 09-08-2020 03:57 AM | ||
Hi, VoiceXML insert element not returning Session variable back to CVP IVR application in 12.0...
| 340 | 09-01-2020 02:12 AM | ||
I am able to get access tokens from an Identity Service node. However, if there are multiple nodes ...
| 332 | 08-11-2020 01:50 PM | ||
Hey everyone. I am working on a CVP app in Call Studio v11.6.1 ES5 that will parse a PV into the b...
| 508 | 08-03-2020 08:37 AM | ||
Hi Experts , I am new to custom Grammer to integrate in form element . i trying to add ASR mo...
| 359 | 08-03-2020 03:24 AM | ||
Hello , For a new contact center (UCCX), I want to know how many agent seat license ( IVR Port)...
| 378 | 07-27-2020 12:43 AM | ||
Hi Team, I've cloned the node.js code to build Facebook-Google dialflow-ECE application from the g...
| 682 | 07-23-2020 03:21 AM | ||
Hi, I'm looking for a way to enable UCCX Agents to reply to webchat interactions directly throu...
| 607 | 07-06-2020 11:47 PM | ||
The application was successfully migrated from 9.0 to 12.0. But, it was very slow to editting the ...
| 451 | 07-05-2020 06:17 PM | ||
Hi, I have gone through documentation regarding this at https://www.cisco.com/c/en/us/td/docs/voic...
| 762 | 07-02-2020 06:47 AM | ||
Hi there, While the Agent being logged in,there is Agent's Username,Password & Extension.Su...
| 407 | 06-29-2020 08:09 AM | ||
Hi guys. We have UCCX with CTI protocol version 12 and application that use this protocol for com...
| 588 | 06-22-2020 05:39 AM | ||
Hello, Our customer is looking for a solution so that his installation team can call their end use...
| 616 | 06-18-2020 12:45 PM | ||
i imported the WSDL in call studio element "Web service " but the request structure is built in wro...
| 558 | 06-18-2020 10:44 AM | ||
Hi , I am using a custom jar file, uploaded the jar in document management, moved to Classpath usi...
| 492 | 06-02-2020 04:56 AM | ||
I trying to create the phone which device type is CISCO 7945. It needs MacID as input which is 1...
| 782 | 05-27-2020 07:30 AM | ||
Is there any support documents for CCP (Socialminer) that detail: Data dictionary Schema of U...
| 583 | 05-20-2020 07:28 AM | ||
folks, Need one help , we are working for inform-ix database by using CUIC. could you please he...
| 551 | 03-24-2020 09:45 PM | ||
JSONPathUtil.eval(inputJSON, expression) not working for me. My attempts to use JavaScript in t...
| 857 | 03-24-2020 12:25 PM | ||
Hi Team, We are on UCCX 10.0 with JRE6 We have a custom Java class that was working on UCCX 11...
| 641 | 03-23-2020 04:36 PM |