ISE 3.1 CSR created and not found.

[bd-fisher]

Hello,

We have created a CSR(2), and received an error trying to Export, View or Delete.

Here is screen shot of when trying to export:

Choosing View will return a message "An error occurred while fetching the details"

Choosing Delete will return a similar error message.

There are 4 nodes, and the 1st node certificate was updated with no issues.

We could not locate any log file messages.

Selecting the CSR for ise2 will give the same error message results. 

Regards,

Brian

[Milos_Jovanovic]

Hi @bd-fisher,

What is the status of your ISE deployment? Are all nodes doing replication successfully? have you tried with services restart?

Kind regards,

Milos

[bd-fisher]

Hi Milos,

The cert needed to be updated in "Trusted Certificates"  (an order of operations mistake)

We added a new one, created the CSR's for all four nodes and it worked. 

Thanks for the reply.

Brian

[Milos_Jovanovic]

Yes, the system actually warns you that you need to ensure that you have CA chain uploaded under Trusted Certificates before importng cert.

Kind regards,

Milos