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Cisco Prime Service Catalog Admin account suspended

roshan.kumar
Beginner
Beginner

Hi

I was trying to login to my Cisco Prime Service Catalog with admin credential, but its displaying an error message "Your password has expired and your account is suspended".

Is there any way I can unlock my admin account ?

2 Replies 2

tosorens
Cisco Employee
Cisco Employee

Hi Roshan

The password policy is in place.  Try using the "Change Password" link directly below the Log In button on the login page.

~Tonya

Hi Tonya

I tried that too, but it denied me for that. Is there any commands available from PSC side at OS level, which we can use to overcome this or any file available where we can change configuration to unlock the user.

Thanks

Roshan

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