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I have noticed in my Tidal 6.1.0.435 / tes plugin 6.1.0.434 that under MASTER STATUS I may see the same person logged on 3 times even though they are just 1

WayneCole
Beginner
Beginner

                   How do I stop this? And also how can I kill a userid...I see no provision for it In Tidal

2 Replies 2

bluehouseinc
Beginner
Beginner

Hey Wayne, we are working with a customer who is also seeing this and we have submitted a ticket.. I will let the TAC person that there is someone else experiencing this.. Let me know the frequency this is happening to your users too.. I am seeing roughly 23 to 25 minutes between the login and logout then about 2 to 4 minutes for the next login message.

www.bluehouseinc.com

rreadenour
Beginner
Beginner

I have the same issue. Some of them have a connected date of a month ago.  I have also looked for a method to 'flush' these connections, but have yet to find anything.

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