We've upgraded TES 5.3.1 to TES 6.2.1 SP3 instance in our development environment for testing purposes.
We keep receiving the following error:
exception:com.microsoft.sqlserver.jdbc.SQLServerException
reason:Login failed for user 'TES'.
description:Login failed for user 'TES'.
=> com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError [SQLServerException.java 197]
=> com.microsoft.sqlserver.jdbc.TDSTokenHandler.onEOF [tdsparser.java 246]
=> com.microsoft.sqlserver.jdbc.TDSParser.parse [tdsparser.java 83]
=> com.microsoft.sqlserver.jdbc.SQLServerConnection.sendLogon [SQLServerConnection.java 2529]
=> com.microsoft.sqlserver.jdbc.SQLServerConnection.logon [SQLServerConnection.java 1905]
=> com.microsoft.sqlserver.jdbc.SQLServerConnection.access$000 [SQLServerConnection.java 41]
We've been working with Cisco support for quite some time now but they've not been able to help us so far. They've collected logs from Wire Shark for communication between LDAP and the client manager. It didn't help them so far.
We've team members using the TES web client to perform testing and they keep receiving this error.
We've ensured that the master and the client manager machine configurations are per Cisco's recommendation (medium configuration):
Master: Memory = 16GB, CPU Cores = 8
Client Manager : Memory = 24GB, Cores = 16
Has someone experienced this issue before?
