Maximum Characters

[Matthew Horvat]

Hey Guys

I keep hitting the maximum amount of characters limit of 512 for service item fields on the forms in IAC

Has anyone hit this issue and found a workaround?

It is making our forms quite limiting with what we are trying to do.

Thanks in advance

Matt

[Lee Calcote]

Hey Matt,

Which field(s) in particular are you looking to enter string lengths greater than 512 characters?

[Matthew Horvat]

Hi Lee

Thanks for your response,

I have tried this with Text Area, Multiple Selection and Text fields on the form.

I even receive the error attempting to write into the SI directly through IAC.

Matt

[Lee Calcote · Accepted solution]

Matt, sounds right. The largest supported service item attribute type is String (512). I am curious to know your use case, though. Not all form fields need to be service item backed.    

[Matthew Horvat]

Hi Lee

This is mainly on forms that I use for microsoft exchange provisioning.

I have distribution groups that might have 30 users in them, and i am using a multiple selection field to facilitate the selection of all users, they select on username and the approx 30 usernames goes past the 512 limit.

I know you can change the nvchar limit to max in the database however i am unsure as to what effect this would have on the service item.

I have tried this many ways and is the only viable way to select users.

Also i use the text area to enter multiple line separated email addresses and am having the same issue.

Matt