03-17-2017 01:46 PM - edited 03-01-2019 09:25 AM
All CWA Users,
We have recently found out that Microsoft's recent patch (update KB4012204 - Cumulative Security update for IE 11) which was released this week is not compatible with Cisco Workload Automation. If using a IE browser with this patch, many screens will not be usable in the Client Manager's user interface. Our development team is reviewing the issue to determine the root cause at this time.
Workarounds at this time:
1. Uninstall the patch if you must use IE for Client Manager user interface
2. Use a supported Firefox browser for Client Manager user interface
John Laird
Cisco TAC
03-27-2017 09:22 AM
Microsoft has fixed this issue in KB 4016446
https://support.microsoft.com/en-us/help/4016446/forms-in-dynamics-crm-2011-are-not-displayed-correctly-after-kb-401307
03-29-2017 08:08 AM
Thank you. It has fixed our issue.
03-28-2017 04:03 PM
Microsoft patch KB4012204 causes display issues for CWA (TES) in IE 11.
The recent automatic update of Microsoft KB4012204 causing display issues in CWA (TES) UI. Following is the resolution to this problem recommended by Microsoft.
Note: For all this update March update is Mandatory.
Then install the below updates.
Windows 10
RS1/Win Server 2016
https://support.microsoft.com/en-us/help/4016635
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4016635
TH2
https://support.microsoft.com/en-us/help/4016636
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB4016636
TH1
https://support.microsoft.com/en-us/help/4016637
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB4016637
Windows (8.1/7/Win Server 2008 R2/Win Server 2012 R2):
http://www.catalog.update.microsoft.com/search.aspx?q=kb4016446
Note: Microsoft might provide automatic update to resolve this problem.
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