Hi all
I'm trying to add networks to my fresh IAC 3.1 installation but it does not work. All the other steps prior to adding the networks have worked fine but for some reason, something weird is happening here only when trying to add a new network. Please find attached two screen shots from the PO presenting the error message. More details below:
The form for adding a new network at the portal shows up correctly. The drop down lists are filled with information retrieved from the infrastructure discovery process, which seems to work fine. I fill in the other fields and press submit.
The request gets to the PO and PO starts executing the activity called "Add Network Handler". It has a subactivity called "Add Network", which invokes "Create Service Items from Table" and this is where it fails with the message "Service item data could not be created.".
Then, I started researching every layer until I got to the database table that should store the data about the new VLan service item (by the way, a table called RCUSER.SIVLANINSTANCE in my Oracle installation).
My requisition reaches the database and even attempts to execute the insert statement but data simply isn't inserted. I can manually insert data if I copy and paste the insert statement and execute it with some fake data (looks like the database doesn't implement any constraints and data integrity is controlled by the application).
I see no reason for the failure of that insert statement. I assume the activity I'm trying to perform attempts to insert data on further tables. Would any of these further tables have a problem and possibly triggering a rollback?
Again: any other activity I try to perform at the portal and generates a process to be executed at the orchestrator is successfully executed. Data can be inserted at the database. I have plenty of space available on it.
Any hints?
Thanks in advance
/O
Otavio Augusto
