I'm working with the CER switchport API and having some issues with the performance of this API. When I run this query it either doesn't respond, or takes so long to respond that I get a timeout. Additionally, the tomcat web service hangs and is not responsive. I've had to restart Tomcat to restore web services.
I have approx 40,000+ switchports in the database. Most ports don't have phones/MAC addresses connected.
One solution would be to only include switchports where a phone MAC is connected, but I'm not aware of any filters/search capabilities.
Does anyone know if there are any parameters that can be passed, for example.
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working
HiWe have UCCX and are using cisco finesse. We have deployed popup screen feature on finesse and it is working fine, but we have a problem. It does not create new tab for each call that is handled and every new call over writes the call info with the new ...
Hi there, Suppose Agent001 is in Ready(userstate) state while Agent002 is in Not_ready(userstate) state. Agent002 makes call to Agent001,Agent001 answers the call & now they are in Talking(userstate) state...