multiple csoc id after tracking exam certificate

[rohmansyukuran]

Good morning Sir

please help me, why I have multiple CSCO ?

I haved pass the exam 201-300 with Cisco ID: CSCO14156163 27-Sep-2022

So I tracking sytem at http://www.cisco.com/go/certifications/login and I have new Cisco ID : CSCO14181163, after that every time I login to pearson vue cisco, the url change to https://cp.certmetrics.com/ please help me sir

[reinhardlyimo]

Am reinhard lyimo i have the same problem i can not see the exam is a if i have not pay i have open a case but still no answers

[aaronsb456]

I have this problem as well. Looks like they were in the middle of changing their exam registration website and our CSCO IDs were messed up in the process. I have also raised a ticket, will update when it gets resolved.

[danah.abd]

I have this problem too 

I have taken my exam in 2/10/2022

I have an open case too 

please if someone solved this problem tell us 

[rohmansyukuran · Accepted solution]

Dear Mayvilyn Hernandez and teams (Cisco Global Customer Experience Centers - Certification & Communities Support)

thank you very much for your help, my cisco id has been normal as before and the ccna certificate has appeared.

[danah.abd]

Hi rohman 

Can I know how did u solve it I have this problem too 

I need to have my certificate as soon as possible

[rohmansyukuran · Accepted solution]

in my case I opened the case on September 29th at https://certsupport.cisco.com/
I hope your case will be resolved quickly and the certificate will appear soon