Port is err-disable

[Ranjita]

Hi,

I am currently using a Cisco IE 41010 Switch along with Axiom SFP-3 AX SFP modules.

While I connect a host to the SFP,the port goes into err-disabled state while if I connect the same host through the Cisco 100Base SFP the port is up and running.

Snap of the "show interface" command using the Axiom SFP is as below:

Could you please help me fox this?

Thanks.

[MHM Cisco World]

gbic-invalid disable <<- disable this and check again

This command must run after you 100% sure that this sfp is compatible with cisco SW.

[Ranjita]

Thanks for the suggestion @MHM Cisco World ,when I enter the command in the Privileged mode  or config mode there is an error of Unrecogonized command.
Could you please help?

[MHM Cisco World · Accepted solution]

no errdisable detect cause gbic-invalid

[Ranjita]

Thank you for the response.

*(config)#no errdisable detect cause gbic-invalid
(config)#service unsupported-transceiver
Warning: When Cisco determines that a fault or defect can be traced to
the use of third-party transceivers installed by a customer or reseller,
then, at Cisco's discretion, Cisco may withhold support under warranty or
a Cisco support program. In the course of providing support for a Cisco
networking product Cisco may require that the end user install Cisco
transceivers if Cisco determines that removing third-party parts will
assist Cisco in diagnosing the cause of a support issue.*

The good news is that the port is no longer in the err-disabled state but it shows not connected though there is a FO Patch cord connected.

Any light on this?

[MHM Cisco World]

As I mention before these command help to bypass some check' but still the sfp must compatible with Cisco SW to run fine.

[Ranjita]

The SFP is compatible with Cisco as per the datasheet of the transceiver