ACS 3.2 appliance, cannot import accountActions.csv

[luc.vanacker]

hello,

i am trying to import .CSV file but i have still the same message from ACS

'No import CSV file on FTP Server - nothing to process'

hereafter the csv file example:

SequenceID;Priority;UserName;GroupName;Action;ValueName;Value1;Value2;Value3;DateTime;MessageNo;ComputerNames;AppId;Status

1;0;luc;;100;;test;;;01/01/2004 00:00;0;;;0

what's wrong ??

thanks

[vimal1980]

HI!

The problem seems to be ur FTP directory. You are not putting the correct directory where the CSV file resides. Pl. put it and import it.

If u want to more clarification, below link will help u.

http://www.cisco.com/en/US/products/sw/secursw/ps5338/products_tech_note09186a00801ddba8.shtml

HTH.

Rgds

Vimal

[luc.vanacker]

Thanks for your reply, but in the ftp logs the connection seems to be OK.

Luc

[vimal1980]

Hi!

That's fine. When you are importing the file, you have to spcify the directory, pl. check that directory name and type the same name.That directory should have CSV file.

HTH.

Rgds

Vimal

[luc.vanacker]

Hi,

The file is accessed and even renamed into 'accountactions.csv.downloaded' but no action is performed and in "Reports RDBMS" I have now Error : Failed to connect to FTP server

Rgds

Luc