03-26-2013 02:34 AM - edited 03-10-2019 08:14 PM
I'm using ACS 5.3 with the last patch 8.
Today I receive a system alarm "Parse failure" with this detail "Please see Collector log for details."
Any ideas?
Thanks.
Andrea
Solved! Go to Solution.
03-26-2013 03:14 AM
Andrea,
Is there any effect on the ACS production?
I usually get different alarms that I don't know what they exactly mean but I ignore it if there is no effect on the ACS itself or if the same alarm frequently repeated.
I suggest you open a TAC case with Cisco to know the cause of the message.
We prevoiusly got many alarms and warnings on our ACS. later we found it reloads silently sometimes. Cisco enabled debugs and we waited until the silent reload to happen. Cisco then said it is a hardware issue and we got the device replaced.
BTW, I have same version/patch. I have a physical appliance.
Regards,
Amjad
Rating useful replies is more useful than saying "Thank you"
03-26-2013 03:14 AM
Andrea,
Is there any effect on the ACS production?
I usually get different alarms that I don't know what they exactly mean but I ignore it if there is no effect on the ACS itself or if the same alarm frequently repeated.
I suggest you open a TAC case with Cisco to know the cause of the message.
We prevoiusly got many alarms and warnings on our ACS. later we found it reloads silently sometimes. Cisco enabled debugs and we waited until the silent reload to happen. Cisco then said it is a hardware issue and we got the device replaced.
BTW, I have same version/patch. I have a physical appliance.
Regards,
Amjad
Rating useful replies is more useful than saying "Thank you"
03-26-2013 04:41 AM
Many thanks Amjad for your help!
Regards.
Andrea
03-26-2013 11:11 PM
My pleasure Andrea.
Rating useful replies is more useful than saying "Thank you"
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide