ACS 5.3 system error.

[andrea.meconi]

I'm using ACS 5.3 with the last patch 8.

Today I receive a system alarm "Parse failure" with this detail "Please see Collector log for details."

Any ideas?

Thanks.

Andrea

[Amjad Abdullah · Accepted solution]

Andrea,

Is there any effect on the ACS production?

I usually get different alarms that I don't know what they exactly mean but I ignore it if there is no effect on the ACS itself or if the same alarm frequently repeated.

I suggest you open a TAC case with Cisco to know the cause of the message.

We prevoiusly got many alarms and warnings on our ACS. later we found it reloads silently sometimes. Cisco enabled debugs and we waited until the silent reload to happen. Cisco then said it is a hardware issue and we got the device replaced.

BTW, I have same version/patch. I have a physical appliance.

Regards,

Amjad

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[andrea.meconi]

Many thanks Amjad for your help!

Regards.

Andrea

[Amjad Abdullah]

My pleasure Andrea.

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