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ACS express v5.0.1 fail to join AD

yong khang NG
Level 5
Level 5

hi,

i try to integrate my ADE 1010 appliances running on ACS express v5.0.1.1 to my DC running on window 2008 server enterprise edition SP2.

as i fill in the info at domain configuration and test the connection, it's succeed. but once try to save and join it's failed to join the domain.

log extract from acsxp_adagent :

PMOACS AD-SCRIPTS: INFO AD script executed from IP: 10.169.2.100 script: /cgi/adjoindomain.pl/cgi/adjoindomain.pl args: DM=jpmosp.xxx.yy&UN=administrator&CN=OU%3DACS&PDC=jpmosp.xxx.yy&PW=******
PMOACS AD-SCRIPTS: INFO AD join container used: OU=ACS
PMOACS AD-SCRIPTS: INFO AD join Preferred Domain Server used: jpmosp.xxx.yy
PMOACS AD-SCRIPTS: INFO AD join container used: OU=ACS
PMOACS AD-SCRIPTS: INFO AD join Preferred Domain Server used: jpmosp.xxx.yy
PMOACS AD-SCRIPTS: INFO AD join command used: /opt/CSCOacsxp/adagent/bin/adjoin -u "administrator" -p "******" -z NULL --noconf "jpmosp.xxx.yy" -s "jpmosp.xxx.yy"
PMOACS AD-SCRIPTS: CRITICAL Unknown status returned from adjoin
PMOACS AD-SCRIPTS: WARN --- BEGIN FILE LOG FOR /opt/CSCOacsxp/temp/adjoindata.8870 ---
PMOACS AD-SCRIPTS: WARN Cannot resolve computer name "pmoacs" in DNS or /etc/hosts
PMOACS AD-SCRIPTS: WARN Please edit /etc/hosts or your DNS server to set your hostname correctly
PMOACS AD-SCRIPTS: WARN or use --name option to override this check.

what i did on my window 2008 server:

1. log in as the administrator, create a container name "acs", and inside of it create a computer name as "pmoacs"

2. appliance clock is tally with AD-DC server, no time skew problem.

what i did on my Cisco ADE 1010:

1. initial setup only.

thank you

N

1 Reply 1

Tiago Antunes
Cisco Employee
Cisco Employee

Hi,

This is the relevant error message:

"WARN Cannot resolve computer name "pmoacs" in DNS or /etc/hosts"

Please make sure you have the acs hostname configured on the DNS server.

The ACS must be able to resolve its own hostname, otherwise this will fail.

HTH,

Tiago

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