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ACS VIEW backup stopped working from GUI

vciric
Level 1
Level 1

We have an issue with View db (Monitoring & Reports) backup on ACS, version 5.2.0.26. We have scheduled incremental backup daily and full backup monthly. Everything has been working well, but since yesterday following errors have appeared, and full and incremental backup stopped working:

Alarm Name

System Alarm [Incremental Backup]

Cause/Trigger

On-demand Full Backup failed

Alarm Details

CARS_BR_BACKUP_CREATE : -405 : Internal error: couldn't create backup file

Alarm Name

System Alarm [Incremental Backup]

Cause/Trigger

Incremental Backup Failed

Alarm Details

CARS_XM_SSH_CONNECT : -306 : SSH connect error

Wed Jul 27 00:24:32 CEST 2011: backup acsviewdbfull_Meduza_20110727_001000.tar.gpg to repository KRUGER: error - transfer failed

Wed Jul 27 11:44:01 CEST 2011: backup acsviewdbfull_Meduza_20110727_113616.tar.gpg to repository KRUGER: error - backup creation failed

Wed Jul 27 13:39:38 CEST 2011: backup acsviewdbfull_Meduza_20110727_132500.tar.gpg to repository KRUGER: error - transfer failed

Wed Jul 27 16:33:17 CEST 2011: backup acsviewdbfull_Meduza_20110727_162015.tar.gpg to repository KRUGER: error - transfer failed

We use same repository as always. Backup to the same repository works from CLI.

Does anyone can help?

Regards,

Vesna

2 Replies 2

vciric
Level 1
Level 1

To narrow down, the issue exists only with Secure FTP (SFTP) server repository.

With FTP everything works fine.

This is the bug CSCtn78315 - backup fails using sftp if not transferred within 60 secs.

It will be fixed in ACS 5.3