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AnyConnect customized NAM Profile Problem

alex.dersch
Level 4
Level 4

‎07-31-2011 06:58 AM - edited ‎03-10-2019 06:15 PM

Hello,

i have a problem with the deployment of customized NAM profiles for AnyConnect 3.0.1047 clients on a Windows XP machine. I successfully installed via msiexec the anyconnect-win-3.0.1047-pre-deploy-k9.msi /passive /log c:\temp\anyconnect-base.log PRE_DEPLOY_DISABLE_VPN=1 and then the

anyconnect-nam-win-3.0.1047-k9.msi /passive /log c:\temp\anyconnect-nam.log.

But the folders ...\All Users\Application Data\Cisco\Cisco AnyConnect Secure Mobility Client\Network Access Manager and the subloder logs, newConfigFiles and setup where not created during setup prozedure.

So i created a profile with the AnyConnect profile editor and saved it as userConfiguration.xml in the setup folder. After restarting the anyconnect just ignores the xml file and starts with some default. In the try icon i see a wired LAN called wired. I can create another wired LAN from the advanced configuration of the client but i rather would use a customized profile without accessing every client.

Any Ideas?

Thanks in advanced for your feedback

Alex

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5 Replies 5

Tarik Admani
VIP Alumni
VIP Alumni

‎07-31-2011 04:09 PM

Alex,

Keep in mind that McAfee and other AV software can cause issues with the installation. Please stop disable those services and try again.

Thanks,

Tarik

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alex.dersch
Level 4
Level 4
In response to Tarik Admani

‎07-31-2011 04:32 PM

Hi Tarik,

thanks for your answer. I'll uninstall anyconnect disable the antivirus software and try again. I got some logfiles from the DART tool, i think i have some other issues. Here is some output of the logfile. it is particular this line which worries me.

9: BS3206: Aug 01 2011 01:19:48.312 -0100: %NAM-6-INFO_MSG: %[tid=136]: Invalid development version of configuration file.

1: BS3206: Aug 01 2011 01:19:48.265 -0100: %NAM-7-DEBUG_MSG: %[tid=2036]: NAM Plugin Agent: SSO Logon Module service entry does not exist

2: BS3206: Aug 01 2011 01:19:48.265 -0100: %NAM-7-DEBUG_MSG: %[tid=2036]: NAM Plugin Agent: Starting main service

3: BS3206: Aug 01 2011 01:19:48.265 -0100: %NAM-7-DEBUG_MSG: %[tid=2036]: NAM Plugin Agent: main service failed to start

3: BS3206: Aug 01 2011 01:19:48.296 -0100: %NAM-7-DEBUG_MSG: %[tid=1812]: Starting oneTimeTimer with 24 seconds left

4: BS3206: Aug 01 2011 01:19:48.296 -0100: %NAM-7-DEBUG_MSG: %[tid=1812]: CoreLib:TRACE: context=ace, thread exec, ThreadImpl.cpp:74, m003FDA68, err=0(OS_OK), thread_id=2044

5: BS3206: Aug 01 2011 01:19:48.296 -0100: %NAM-7-DEBUG_MSG: %[tid=1812]: CoreLib:TRACE: context=ace, thread exec, ThreadImpl.cpp:74, m003FDBA0, err=0(OS_OK), thread_id=136

7: BS3206: Aug 01 2011 01:19:48.296 -0100: %NAM-6-INFO_MSG: %[tid=136]: Opening file C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Cisco\Cisco AnyConnect Secure Mobility Client\Network Access Manager\system\/configuration.xml ...

8: BS3206: Aug 01 2011 01:19:48.296 -0100: %NAM-7-DEBUG_MSG: %[tid=136]:    false   false                                                                                                                          

9: BS3206: Aug 01 2011 01:19:48.312 -0100: %NAM-6-INFO_MSG: %[tid=136]: Invalid development version of configuration file.

10: BS3206: Aug 01 2011 01:19:48.312 -0100: %NAM-6-INFO_MSG: %[tid=136]: Opening file C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Cisco\Cisco AnyConnect Secure Mobility Client\Network Access Manager\system\/userConfiguration.xml ...

11: BS3206: Aug 01 2011 01:19:48.312 -0100: %NAM-7-DEBUG_MSG: %[tid=136]: Local networks true true

12: BS3206: Aug 01 2011 01:19:48.312 -0100: %NAM-6-INFO_MSG: %[tid=136]: Opening file system/internalConfiguration.xml ...

13: BS3206: Aug 01 2011 01:19:48.312 -0100: %NAM-7-DEBUG_MSG: %[tid=136]:

6: BS3206: Aug 01 2011 01:19:48.296 -0100: %NAM-7-DEBUG_MSG: %[tid=1812]: CoreLib:TRACE: context=ace, thread exec, ThreadImpl.cpp:74, m003FDD18, err=0(OS_OK), thread_id=152

14: BS3206: Aug 01 2011 01:19:48.406 -0100: %NAM-6-INFO_MSG: %[tid=1812]: Successfully initialized SAE Ver: 3.0.1047.0 (Mar 23 2011 16:26:07)

15: BS3206: Aug 01 2011 01:19:48.406 -0100: %NAM-6-INFO_MSG: %[tid=1812][comp=SAE]: API (0) AC NAM Auth Version: 3.0.1047.0

16: BS3206: Aug 01 2011 01:19:48.453 -0100: %NAM-7-DEBUG_MSG: %[tid=1812]: CoreLib:TRACE: context=ace, thread exec, ThreadImpl.cpp:74, m0142EBF0, err=0(OS_OK), thread_id=264

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Tarik Admani
VIP Alumni
VIP Alumni
In response to alex.dersch

‎07-31-2011 04:56 PM

What machine are you trying to install this onto? Windows 7 64 bit OS?

Thanks,

Tarik

0 Helpful

alex.dersch
Level 4
Level 4
In response to Tarik Admani

‎07-31-2011 04:57 PM

No, it's a windows XP 32bit

regards

alex

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alex.dersch
Level 4
Level 4
In response to alex.dersch

‎07-31-2011 05:13 PM

Tarik,

after a new installation it's still the same. I'll attach the dart bundle. You think i should open a tac case?

regards

alex

110877-DARTBundle_0801_0205.zip
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