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Backup fails

Hi

I'm facing a problem with backup in my server. The problem is when I create a scheduled backup for instance daily, the first one would be fine but another days I get error in backup history and logs, and manual backup will create an undersized file. below is some information with debug mode.

For Manual Backup

# show repository Backup
7 [71762]:[debug] backup-restore:history: br_cli.c[329] [adminsec]: _cars_show_repository INVOKED

Cisco-ACS-AT-Daily-Main-160517-0400.tar.gpg

adminsec# acs backup test-backup repository Backup
7 [72010]:[debug] backup-restore:backup: br_backup.c[1258] [adminsec]: initiating application component backup test-backup-160518-1103 to repos Backup
7 [72010]:[debug] backup-restore:backup: br_backup.c[1281] [adminsec]: no staging url defined, using local space
7 [72010]:[debug] backup-restore:backup: br_backup.c[55] [adminsec]: flushing the staging area
7 [72010]:[debug] backup-restore:backup: br_backup.c[1304] [adminsec]: creating /opt/backup/backup-test-backup-160518-1103-1463553206
7 [72010]:[debug] backup-restore:backup: br_backup.c[1323] [adminsec]: creating backup subdir: /opt/backup/backup-test-backup-160518-1103-1463553206/backup/appcomponent
7 [72010]:[debug] backup-restore:backup: br_backup.c[1332] [adminsec]: Calling appComponent backup with command: /usr/bin/sudo /opt/CSCOacs/bin/backup.sh /opt/backup/backup-test-backup-160518-1103-1463553206/backup/appcomponent 200 72010
Please enter backup encryption password [8-32 chars]:
Please enter the password again:
6 [72010]:[info] backup-restore:backup: br_backup.c[100] [adminsec]: Invoke /opt/CSCOacs/mgmt/cli/bin/acsDiskSizeCheckUtil.sh script for acs
Calculating disk size for /opt/backup/backup-test-backup-160518-1103-1463553206
6 [72010]:[info] backup-restore:backup-logs: br_backup.c[158] [adminsec]: backup in progress:Moving Backup file to the repository...75% completed
% backup in progress: Moving Backup file to the repository...75% completed
7 [72010]:[debug] backup-restore:backup: br_backup.c[55] [adminsec]: flushing the staging area
6 [72010]:[info] backup-restore:backup: br_backup.c[1407] [adminsec]: application component backup test-backup-160518-1103.tar.gpg to repository Backup: success
7 [72010]:[debug] backup-restore:history: br_history.c[252] [adminsec]: running date
7 [72010]:[debug] backup-restore:history: br_history.c[76] [adminsec]: obtained backup history lock
7 [72010]:[debug] backup-restore:history: br_history.c[160] [adminsec]: loaded history file /var/log/backup.log
7 [72010]:[debug] backup-restore:history: br_history.c[118] [adminsec]: stored backup history file
7 [72010]:[debug] backup-restore:history: br_history.c[118] [adminsec]: stored backup history file
7 [72010]:[debug] backup-restore:history: br_history.c[90] [adminsec]: released backup history lock
7 [72010]:[debug] backup-restore:history: br_history.c[310] [adminsec]: added record to history
6 [72010]:[info] backup-restore:backup-logs: br_backup.c[158] [adminsec]: backup in progress:Completing Backup...100% completed
% backup in progress: Completing Backup...100% completed
ACS backup file 'test-backup-160518-1103.tar.gpg' successfully copied to repository 'Backup'

In ftp Server 

-r-------- 1 acs  acs  8.7K May 18 11:03 test-backup-160518-1103.tar.gpg 


ADE.log 

May 18 11:01:31 Cisco-ACS-AT ADE-SERVICE[2546]: hangup signal caught, configurat
ion read
May 18 11:01:31 Cisco-ACS-AT ADE-SERVICE[2546]: Opened tty (6) /dev/pts/1
May 18 11:01:31 Cisco-ACS-AT ADE-SERVICE[2546]: [71762]:[info] transfer: cars_xf
er.c[206] [adminsec]: ftp dir of repository Backup requested

May 18 11:03:26 Cisco-ACS-AT adminsec: cp: cannot stat `/opt/CSCOacs/config/cliS
tates/*': No such file or directory

May 18 11:03:41 Cisco-ACS-AT adminsec: can't connect to `/root/.gnupg/S.gpg-agen
t': No such file or directory
May 18 11:03:42 Cisco-ACS-AT MSGCAT58010/root: info:[ACS backup] ACS backup comp
leted
May 18 11:03:42 Cisco-ACS-AT adminsec: [backup-app.sh] backup file test-backup-1
60518-1103.tar.gpg successfully created
May 18 11:03:42 Cisco-ACS-AT ADE-SERVICE[2546]: [72010]:[info] backup-restore:ba
ckup: br_backup.c[100] [adminsec]: Invoke /opt/CSCOacs/mgmt/cli/bin/acsDiskSizeC
heckUtil.sh script for acs
May 18 11:03:42 Cisco-ACS-AT adminsec: [acsDiskSizeCheckUtil.sh] Invoke acs disk
quota check script
May 18 11:03:42 Cisco-ACS-AT adminsec: [acsDiskSizeCheckUtil.sh] Calculating dis
k size for /opt/backup/backup-test-backup-160518-1103-1463553206
May 18 11:03:42 Cisco-ACS-AT adminsec: [acsDiskSizeCheckUtil.sh] Problem in calc
ulating the total size of the files in the directory /opt/backup/backup-test-bac
kup-160518-1103-1463553206. Skipping disk quota check.
May 18 11:03:42 Cisco-ACS-AT ADE-SERVICE[2546]: [72010]:[info] backup-restore:ba
ckup-logs: br_backup.c[158] [adminsec]: backup in progress:Moving Backup file to
the repository...75 ompleted
May 18 11:03:42 Cisco-ACS-AT ADE-SERVICE[2546]: [72010]:[info] transfer: cars_xf
er.c[116] [adminsec]: ftp copy out of /opt/backup/backup-test-backup-160518-1103
-1463553206/test-backup-160518-1103.tar.gpg requested
May 18 11:03:42 Cisco-ACS-AT ADE-SERVICE[2546]: [72010]:[info] transfer: cars_xf
er_util.c[829] [adminsec]: curl version: libcurl/7.19.7 NSS/3.15.3 zlib/1.2.3 li
bidn/1.18 libssh2/1.4.2
May 18 11:03:42 Cisco-ACS-AT ADE-SERVICE[2546]: [72010]:[info] backup-restore:ba
ckup: br_backup.c[1407] [adminsec]: application component backup test-backup-160
518-1103.tar.gpg to repository Backup: success
May 18 11:03:42 Cisco-ACS-AT ADE-SERVICE[2546]: [72010]:[info] backup-restore:ba
ckup-logs: br_backup.c[158] [adminsec]: backup in progress:Completing Backup...1
00 ompleted

In Scheduled Backup 

kron policy-list policyList_Daily-Main
cli acs scheduled_backup Daily-Main repository Backup
!
kron occurrence occurrence_Daily-Main
at 04:00
recurring
policy-list policyList_Daily-Main

Backup history 

Wed May 18 04:00:08 IRDT 2016: backup Cisco-ACS-AT-Daily-Main-160518-0400.tar.gp
g to repository Backup: error - /opt/CSCOacs/bin/backup.sh backup error

ADE.log

May 18 04:00:04 Cisco-ACS-AT MSGCAT52102/root: Scheduled backup starting on prim
ary instance.
May 18 04:00:05 Cisco-ACS-AT ADE-SERVICE[2546]: hangup signal caught, configurat
ion read
May 18 04:00:07 Cisco-ACS-AT root: cp: cannot stat `/opt/CSCOacs/config/cliState
s/*': No such file or directory
May 18 04:00:08 Cisco-ACS-AT ADE-SERVICE[2546]: [26807]:[error] backup-restore:b
ackup: br_backup.c[1340] [root]: backup script failed
May 18 04:00:08 Cisco-ACS-AT MSGCAT52105/root: Failed to perform ACS backup due
to internal error. Please check ADE.log for more details.

any Idea ? 

1 Reply 1

I almost forgot, every time this issue happens I have to stop ACS and start it again to solve the problem but it's just a temporally solution.