Cannot open Reports in ACS 5.6

[frodestra]

Hi,

when opening Reports in ACS 5.6 I'm displayed a blank page. I'm using IE 11.0.14 and Java version 7 update 17. Java content is enabled in browser.

Any ideas why its failing? I cannot see any others having the same problem...

[Eric Seidel]

Im having this issue on a brand new install of ACS 5.6 straight out of the box running on the SNS 3415 appliance.
I cant imagine that any disk drives are full yet as we haven't even started using the appliance yet.
I'm waiting to get Flash and Java installed.
Can anyone confirm that Flash or needs to be running on the machine?
Is there a specific ActiveX install that is needed along with Flash?
Ive tried with just FireFox but it wont work.
The + box that would expand the reports is missing completely on both of our NEW servers.

 

[Mohammad Azharuddin]

Hi All,

ACS report page post ACS 5.6 has also dependencies on Flash player, which is also mentioned in the release notes:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-8/release/notes/acs_58_rn.html#pgfId-434586